You may be faced with unpaid rent. If you find yourself in this situation, it is important to act quickly with the financial partner responsible for your withdrawals to avoid more serious financial consequences.
The most common causes of non-payment encountered by our clients are as follows
Insufficient funds: Check that your account is properly funded, especially at the beginning of the month when your withdrawals are most frequent. If you need to change your bank details (RIB), you will find all the information in this article.
Blocking the SEPA mandate by your bank: If you have activated a "white list" with your bank, it is necessary to send the SEPA mandate corresponding to your rent withdrawals. You will find this SEPA mandate in the "Documents" section of your contract on your dashboard.
That's how you can easily settle your unpaid rent.
Fleet can help you with this process. However, the most direct solution is to contact the financial partner responsible for your withdrawals, who can inform you directly of the amounts to be regularised and the payment methods.
You can find the financial partner in the "Contracts" section of your cockpit.